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Shipping & Returns

 

Shipping:

Orders shipped within the contiguous U.S. should be received within five to seven business days. Please allow at least two weeks for backordered items. Backordered Items will be shipped automatically unless we are notified otherwise. Shipping rates are determined on the value of your order. (Please see table below to help determine what shipping rates will be. You may also view your shipping rates in your shopping cart during the checkout process.)

Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $40.00 $4.95
$40.01 to $75.00 $6.95
$75.01 to $200.00 $9.95
$200.01 to Up $12.95

Some restrictions (and extra charges) apply to heavy or bulky items. Rush shipments may be available on telephone orders.

 Returns:

It is our objective to satisfy our customers with merchandise at value prices and provide genuinely courteous, prompt, and fair customer service. Wing Supply customers can always shop with confidence in our dedication to customer satisfaction.

Wing Supply's Warranty Policy states:

"Most items are guaranteed against defects in material and workmanship for up to one year from purchase, however, each manufacturer dictates their own terms, procedures, and policies for adjustments, as well as, whether to replace, repair, or credit."

If you have received damaged merchandise...

Contact us immediately for prompt replacement. Call 1-800-388-9464, Monday through Friday, 9 am til 8 pm EST or e-mail service@wingsupply.com.

If your merchandise is determined to be defective...

Within 30 days of purchase, contact us at 1-800-388-9464, Monday through Friday, 9 am til 8 pm or e-mail service@wingsupply.com Most items are guaranteed for up to one year. Some manufacturers require customers to return merchandise directly to them for inspection and adjustments. You may contact us to determine the warranty terms and procedures for return.

If you would like to return your merchandise because of wrong size/color...

Contact us immediately for prompt replacement. Call 1-800-388-9464, Monday through Friday, 9 am til 8 pm or e-mail service@wingsupply.com Please make the determination before wearing outdoors and before item is laundered. Customer may be responsible for return shipping as well as re-shipping costs.

If you would like to return your merchandise for any other reason...

New merchandise may be returned within 30 days of purchase in original packaging and condition. Customer is responsible for return shipping costs. Please contact us with any other reason for return.

Please note:

  • Product photographs can be representative, as colors and finishes shown in some cases may not be exact – actual product may be slightly darker, slightly lighter, etc
  • Some items will indicate FINAL SALE in which case it is ineligible for return (this is usually the case for Scratch & Dent sales, certain liquidation sales, or other unique circumstances).

 

Your satisfaction is our highest priority. Should you ever have a problem or question, please call 1-800-388-9464, Monday through Friday, 9 am til 8 pm or e-mail service@wingsupply.com